Privacy Policy

Privacy Policy

Introduction

This privacy policy describes how your personal data is collected, used, and shared when you interact with Nuvoré's platforms (hereafter "we," "our," "us"). It applies to any personal data you provide as a customer or user of our services.

Data Controller

Nuvoré

Primulastraat 28
1431TJ, Aalsmeer
The Netherlands
Email: Info@nuvorewatches.com

We are the data controller for the personal data collected on our platforms.

How We Collect Personal Data

We collect personal data when you use our platforms and provide information directly. Our IT systems also automatically collect technical information, such as:

  • Internet browser
  • Operating system
  • Time of visit

This information is collected through cookies, log files, web beacons, tags, pixels, and similar technologies. For example:

  • Cookies: Small data files stored on your device.
  • Log files: Track actions on the website and collect data like IP addresses, browser types, and timestamps.
  • Web beacons, tags, pixels: Track usage behavior.

What We Collect, Why, and Legal Basis

When you visit our website

  • Your ISP name
  • Referrer URL
  • Browser and OS
  • IP address
  • Location data
  • Files requested
  • Data volume transferred
  • Pages visited, date, and time

Purpose: Website traffic analysis, marketing strategy evaluation Legal basis: GDPR Art. 6(1)(a) — Consent via cookie banner

Data is anonymized within 7 days by shortening the IP address.

When you contact us

  • Full name
  • Email address
  • Message content

Purpose: To respond to inquiries, including shipping and order questions Legal basis:

  • Art. 6(1)(f) — Legitimate interest for general inquiries
  • Art. 6(1)(b) — Contractual obligation for order-related queries

Inquiries are stored for up to 5 years for customer service purposes unless categorized as job-related or spam.

When you place an order

  • Full name
  • Company (optional)
  • Address, zip, city, country code
  • Email and phone number

Purpose: Order processing and delivery Legal basis: Art. 6(1)(b) — Contract performance

Stored in accordance with Dutch bookkeeping and tax law (generally 7 years).

If consent is given, your phone number and email may be used for marketing optimization.

When you sign up for our newsletter

  • Full name
  • Email
  • Country code

Purpose: To send newsletters Legal basis: Art. 6(1)(a) — Consent

You may withdraw consent at any time. Data is deleted after unsubscribing unless another purpose applies.

When you create an account

  • Email and password
  • Full name
  • Mobile number (for order updates)
  • Payment info (for purchases)
  • Billing/shipping address

Purpose: Account management and access to personalized features Legal basis: Art. 6(1)(f) — Legitimate interest

Data is deleted when the account is deleted.

Retention of Data

We store your data only as long as necessary for the purpose it was collected. Different purposes may require different retention periods. Bookkeeping and tax laws may apply.

Cookies remain on your device until you delete them. For third-party storage (e.g., advertising), contact the provider directly.

Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Delete your data in certain situations
  • Restrict processing
  • Port your data to another provider
  • Object to certain processing, including marketing
  • Withdraw your consent

Contact us at Info@nuvorewatches.com to exercise your rights. You may need to verify your identity.

You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

www.autoriteitpersoonsgegevens.nl

Cookies

We use:

  • Necessary cookies
  • Functional cookies
  • Statistical cookies
  • Marketing cookies

You can adjust or withdraw your consent at any time in your browser or via our cookie banner. See our cookie policy for full details.

Analysis and Marketing

We use tracking technologies to analyze usage and target ads across platforms including:

  • Google (Ireland / US)
  • Facebook & Instagram (Meta, Ireland / US)
  • TikTok (Ireland)

Transfers to providers outside the EU/EEA are safeguarded by the EU–U.S. Data Privacy Framework and/or Standard Contractual Clauses.

Social Media

We operate public profiles on Instagram, TikTok, and other platforms. We are joint data controllers with these platforms for interactions on our profiles.

Legal basis: GDPR Art. 6(1)(f). Refer to the platform's privacy policy for additional details.

Payment

Payments are handled via third-party providers. We collect only the information necessary to process payments.

Legal basis: GDPR Art. 6(1)(b)

Your data is encrypted and only used to process purchases and issue refunds where applicable.

Who We Share Data With

We only share your data with:

  • Internal staff with relevant responsibilities
  • IT service providers
  • Marketing and analytics partners
  • Social media platforms
  • Logistics and shipping companies
  • Legal authorities, accountants, and lawyers when required

Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. The latest version is always available on our website.

Last updated: 14-7-2026

Contact

If you have any questions about this privacy policy or wish to exercise your rights, contact us at:

Info@nuvorewatches.com